🚀 Now with live MTR diagnostics & WebView2 dashboard

Stop asking "is it me?"
Start knowing.

Real-time network visibility with live MTR traces, speed tests, and instant outage detection. Know exactly what is down, where, and why — before your users notice.

Start 14-Day Free Trial → View Pricing
No credit card required • Setup in 5 minutes • Cancel anytime
Built for
🔧 MSPs & IT Teams 🏢 Enterprise Networks 🏠 Remote Workforces ☁️ Cloud & Hybrid Infra
The Problem

"Is it me, or is it them?"

Every IT professional asks this daily. Users complain "the internet is slow" — but where exactly is the problem? Is it the ISP, the VPN, a cloud service, or a local switch?

😕

Blind Guessing

Without visibility, you are pinging random servers hoping to triangulate the issue. Minutes turn into hours.

📞

Ticket Floods

When something breaks, everyone calls at once. You cannot tell them what is wrong or when it will be fixed.

🔍

No Diagnostics

Even if you know something is down, you cannot run an MTR trace from the user's perspective to find where it breaks.

The Solution

See your network from every angle

Deploy a lightweight agent on any Windows PC or server. Get instant visibility into internet, VPN, and business connectivity — with built-in diagnostics.

📊

3-Layer Connectivity Monitoring

Internet, VPN/Private, and Business/Cloud layers — each tracked independently with per-system breakdowns.

  • ✓  Real-time status: Up / Degraded / Down
  • ✓  Per-target latency and uptime tracking
  • ✓  24-hour timeline history
  • ✓  Click any layer to see affected systems
🔗

Live MTR Diagnostics

Run MTR traces from any agent directly in the dashboard. See every hop, packet loss, and latency — no SSH required.

  • ✓  One-click trace to any monitored device
  • ✓  Preset targets (Google, Cloudflare) + custom
  • ✓  Color-coded loss bars per hop
  • ✓  Duration control: 60s to continuous
⚡

Speed Tests & Diagnostics

Measure throughput to any destination — internet, VPN, or internal servers. Run full diagnostic reports with one click.

  • ✓  Multi-destination speed tests
  • ✓  HTTP fallback for internal nodes
  • ✓  Automated diagnostic reports
  • ✓  Guided "Help me fix it" stepper
🖥️

Always-On Dashboard

WebView2 desktop dashboard with compact always-on-top mode. System tray integration for instant status at a glance.

  • ✓  Full dashboard with dark theme
  • ✓  Compact mini-window mode
  • ✓  System tray icon with context menu
  • ✓  Auto-refresh every 10 seconds
How It Works

Up and running in 5 minutes

No complex setup. No agents to configure manually. Just install and go.

1
📥

Install the Agent

Download the Windows installer from your unique enrollment link. Runs silently as a scheduled task.

2
🔗

Connect to Portal

Agent phones home over secure WebSocket. Configure your monitored targets and devices from the web portal.

3
📊

See Everything

Open the desktop dashboard or web portal. Run MTR traces, speed tests, and diagnose issues in real time.

Features

Everything you need to diagnose network issues

🌐

Multi-Layer Monitoring

Internet, VPN, and business services tracked separately.

🔗

Live MTR Traces

Hop-by-hop diagnostics from any agent, right in the dashboard.

⚡

Speed Tests

Throughput measurement to any destination, internal or external.

🔔

Smart Alerts

Email alerts with escalation. Only notify when it matters.

🖥️

Desktop Dashboard

WebView2 app with compact always-on-top mini window.

👥

Multi-Tenant

Isolated tenants for each client or department.

📈

Uptime History

24-hour timeline and historical uptime reporting.

🛡️

Guided Fix-It

Step-by-step remediation when something breaks.

Pricing

Simple, transparent pricing

Start free. Scale as you grow. No hidden fees.

STARTER
R299/mo
Up to 10 agents
  • ✓ 3-layer connectivity monitoring
  • ✓ Live MTR diagnostics
  • ✓ Speed tests
  • ✓ Email alerts
  • ✓ Desktop dashboard
Start Free Trial
Most Popular
PROFESSIONAL
R899/mo
Up to 50 agents
  • ✓ Everything in Starter
  • ✓ Public status pages
  • ✓ Alert escalation
  • ✓ Uptime reporting
  • ✓ Multi-tenant support
  • ✓ Priority support
Start Free Trial
ENTERPRISE
Custom
Unlimited agents
  • ✓ Everything in Professional
  • ✓ Dedicated isolated VM
  • ✓ Custom branding
  • ✓ API access
  • ✓ SLA & 24/7 support
  • ✓ On-premise option
Contact Sales
Compare all features →

Ready to stop guessing?

Join IT teams who know exactly what is down, where, and why — in seconds, not hours.

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FAQ

Frequently asked questions

How does the free trial work? +
You get full access to all Professional features for 14 days. No credit card required. At the end of the trial, choose a plan or continue with the free tier (up to 3 agents).
What platforms does the agent support? +
The agent currently runs on Windows 10/11 and Windows Server 2016+. The dashboard uses WebView2 (pre-installed on Windows 11, auto-installed on Windows 10). Linux and macOS agents are on the roadmap.
Can I run MTR traces from any agent? +
Yes. Any agent with the dashboard installed can initiate MTR traces to any target — monitored devices, preset targets, or custom IP addresses. Traces run directly from that agent's network perspective.
Is my data isolated from other tenants? +
Yes. Each tenant has completely isolated targets, monitors, agents, and alert configurations. Enterprise customers can opt for a dedicated isolated VM for complete separation.
How many agents can I deploy? +
Starter: up to 10. Professional: up to 50. Enterprise: unlimited. Each agent monitors its own network perspective and reports back to the central portal.
Do you offer isolated / on-premise deployments? +
Yes. Enterprise customers get a dedicated VM with their own instance of Is It Me? — completely isolated from other tenants. Perfect for MSPs who want to offer white-label monitoring to their own clients.